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Credu is here to support and listen to you about what matters most to you; we are here to provide you with support because you matter too. Our support is completely flexible around what you need and what works best for you: 

Things carers discuss with outreach workers is wide and varied but includes:

- Juggling caring with school or work

- Offloading the emotional impact of caring through confidential listening and support or counselling

- Practical solutions to everyday challenges

- Looking after yourself

- Having a life outside of caring and providing opportunities to connect with and meet other people with caring responsibilities

- Understanding the needs of the person you care for

- Information and resources regarding finances and benefits as well as getting support and accessing services

- Running friendly and welcoming young and adult carers groups

- Coordinating activities and trips for young carers, adult carers and for the whole family too!

- Training opportunities

- Volunteering and work experience opportunities

Credu will support any Carer of any age across Powys. It is important that you are supported to be able to do what matters to you, including to continue being a carer. You don’t have to see or think of yourself as a carer or you might be proud to be a young / adult carer. 


Everyone‘s situation is different and that’s fine!


Your Wellbeing

Your wellbeing is important! But as a carer you can often be so busy looking after the person you care for that you forget about your own health and wellbeing.

At Credu we can carry out a wellbeing assessment.

This isn’t a Carer’s Assessment (which is carried out by Social Services) but an informal conversation in which we consider your health and wellbeing as a Carer and look at aspects such as:


  • Sleeping and getting enough rest.

  • Eating healthily.

  • Looking after your back.

  • Dealing with stress.

  • The flu jab. 

Carers walking through the woods illustration

This is so we can offer you the right support and information tailored to your individual personal needs. Get in touch to arrange a well-being assessment. You can have this more than once and we encourage you to speak to us whenever there has been a change in your caring role.


The Carer’s Assessment offered by Social Services is for any carer (or someone who is planning to care for someone) where it appears that the carer may have need for support. For more information and where to get further advice click here …link to Level 3 page


Credu also has a free counselling service or alternatively you can talk to your GP.

Further Information

The Carer’s Trust website has information about, “Taking care of yourself” 

 The NHS website has a breathing exercise for stress.

The Mind website contains information about supporting yourself while caring for someone.

your wellbeing

Your Rights as a Carer

You have young/adult carer’s rights if you provide unpaid support or care for a family member, partner, child, or friend because of their age, disability, physical or mental illness, substance misuse or other addiction and who cannot cope without your support. Anyone can be a carer. No matter what their age, gender or background The Equalities Act 2010 means you are protected against discrimination in the workplace for looking after someone who is old or has a disability. Since 2016 in Wales, you have the same rights as people who are cared for.

For more information see:

Welsh Government

Luke Clements’ website  on the  rights of people who experience social exclusion, including disabled people and their carers. 

Carers on a zoom call illustration
Your rights as a carer

A Guide for Unpaid Carers

Guide to accessing support

Carer’s Assessment

Social Services offer an assessment to any Carer (or someone who is planning to care for someone) where it appears that the Carer may have need for support.

For more information and where to get further advice:

Carer's Assessment

Respite / Manageable Caring Role

Being a carer can be rewarding but can also be challenging! Finding ways to keep caring roles manageable and life good can often be found in all sorts of ways. Here are some resources to help.

Getting a Break / Respite

Financial and Legal Help

There are many financial and legal aspects to your caring role.  Credu works with Carers and works with specialist organisations.

Financial and Legal Help

Work and Careers

When you take on a caring role, or if your caring responsibilities change, you might need to explore options and make decisions around your work and employment –for example whether to give up your job or to remain. Did you know that many employers offer support for Carers at work and that  you could also ask for flexible working?

Carers UK website has details of:

  • Your rights in work.

  • Support in work.

  • Thinking of leaving work?

  • Thinking of returning to work?

  • Boosting your skills

Carer doing the house work illustration
Work and careers

Young Carers

If you are a young person who is looking after someone, or if you have a child who is looking after you or someone else in your family, you may want to access support.

Having a caring role, while often being rewarding, can also have an impact on yours or your child’s social life, health and education. 

Credu supports Young Carers across Powys. Tel: 01597 823800 Credu Outreach Workers will listen to Young Carers and families and work with you on what is important to you. 

Young Carers
Image by freestocks

Practical Help
with Caring

There are very many practical things to consider when caring for someone whether this be day to day issues such as managing medicines or issues like the transition from hospital to home. You can find more information and tips here. 

Practical Help wih Caring

Caring with someone with a condition

Carer caring illustration

The information, advice and support you need often depends on the type of condition, illness or disability of the person you care for.

There are many Powys, regional and national organisations that can help.

Caring with someone with a condition

If Caring changes or ends

Your caring role may change or end over time. The person you care for may have recovered and no longer needs care, may no longer be able to be cared for at home or may have died.

Here are some resources.

When caring changes or end

Dealing with Bureucracy

In your caring role you may come across certain words and terms that are unfamiliar to you. Here are some of the most commonly used terms. If you don’t understand anything, get in touch with Credu.

If You Get  Stuck

An excellent guide for overcoming common problems disabled people and Carers face is published by Cerebra

The Guide also contains some useful templates for letters you may need to write.


Advocacy Support

Sometimes people struggle to say what really matters to them when writing things down and speaking about themselves and their situations. If you would like someone else to support you with this and work together with you then you can call DEWIS CIL. This service is only available for people who are in contact with Social Services. They are an advocacy organisation who are trained to represent you as a Carer. Their contact details are: Telephone: 01597 821333        Website: Dewiscil

General Sources of Support

Credu will support any Carer of any age across Powys.

There are other organisations that you may want to talk to about your situation. Here are some:

Community Connectors

There are 12 Community Connectors across Powys. Connectors help people (aged 18+) and their families or Carers to access community-level services and activities to help them to maintain independent lives.

Powys Social Services

There are several different ways you can contact Powys County Council Social Services.


Adults in Powys can contact the council by through  ASSIST.

The ASSIST team provide information and advice on a wide range of support for people in Powys who are aged 18 or over. 

Telephone: 0345 6027050

Other Social Service Contacts

Adult Service

Children’s Services

Dealing with Bureucracy
General sources of support
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